Where your words go

No. Audio streams through our servers to the translation engines live and is discarded as it's processed — there is no server-side recording of your services. (The Mac capture app has an optional recording feature, and those files are written to your own booth computer, never uploaded to us.)

Translation runs on OpenAI and Google Gemini real-time APIs. We use their commercial APIs, whose terms state that API data is not used to train their models by default. Audio goes to them only for the languages your listeners are actually using, only while the service is live.

Transcripts are text only — never audio — kept privately for your church so you can download them and get the AI sermon summary. You're in control: turn transcript recording off entirely in the dashboard, delete any service's transcript at any time, and everything is deleted automatically after 90 days regardless.

Almost nothing, by design. Listeners scan a QR code and listen — no account, no signup, no app install, no personal information collected. We count how many phones are listening per language (so you can see it on the dashboard and so we can bill fairly), not who they are.

Your account and configuration (name, languages, schedules, branding), service history (when services ran, how long, how many listeners — the numbers behind your dashboard and your bill), and transcripts if you keep them on. Payments are handled by Stripe and sign-in by Clerk — your card number never touches our servers.

Yes. Account deletion is self-serve in the dashboard and removes your tenant configuration; transcript deletion is per-service or wholesale. If anything is unclear, email help@churchtranslator.ai and a human will answer.

We're a small, focused team and we don't yet hold formal certifications like SOC 2 — we'd rather tell you exactly what we do than imply otherwise. If your church or denomination has a data questionnaire, send it over; we answer them directly.